MPC/Gateway Support Tickets All Reviews

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MPC/Gateway Reviews

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  • Warranty Fraud!

    I bought a Gateway computer in July of 09 and it stopped working two monhs later. I can' get Gateway to answer their phones to even talk to me because the laptop I bought from Gateway is supposedly handled by some other company that announced in December of 08 that they were filing bankruptcy! I am not the only customer having problems with this as I found so many other people online looking for answers that nobody will give them from either of these companies. I paid over $700 fr a laptop that worked for less than two months and I want my money back or my computer fixed under the... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • warranty on laptop

    I have a four-year in-home warranty that does not expire until 2011. I cannot get the software to reload on the crashed hard drive so I can get up and going again. It was preloaded. My local shop says just to trash the $1700 system bought 1.5 years ago. The Vista programs and Microsoft Office were preloaded. I cannot recover any of them even though Gateway placed the numbers on the case. I AM SICK BECAUSE I AM A WRITER AND LOST 3 BOOKS. I can recover them but will have to buy anew computer. Is this right? MPC does not answer. Gateway now automatically says I have called before when... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Tablet PC pen

    I own a S2700C tablet PC that I no longer use as a tablet, because the pen has died three times, and I've had to buy a new pen every time, even though it was your mistake that causes them to stop working. You didn't check that the manufacturer's estimate of 6 years of serviceable life that you advertised was correct. They used a combination of a steel spring and an aluminum battery that causes the battery terminal in the pen to become corroded and stop functioning after only a couple months of use. I've contacted customer support, and they directed me to buy a $100... More...
    (Computers, Software, Hardware - Sponsored by APPLE)


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