Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
MPC/Gateway Support Ticket - Tablet PC pen

MPC/Gateway Support Ticket

Tablet PC pen - Gateway

Created By: shenanegins's Picture shenanegins Last Reply: shenanegins's Picture shenanegins
Priority Level: [Low] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: Gateway

I own a S2700C tablet PC that I no longer use as a tablet, because the pen has died three times, and I've had to buy a new pen every time, even though it was your mistake that causes them to stop working. You didn't check that the manufacturer's estimate of 6 years of serviceable life that you advertised was correct. They used a combination of a steel spring and an aluminum battery that causes the battery terminal in the pen to become corroded and stop functioning after only a couple months of use. I've contacted customer support, and they directed me to buy a $100 new pen to replace it, because I was over warranty. Your warranty should cover the replacement of parts that you said would last 10 times longer than they did, on principle. I'm thinking about buying a new computer, and I can guarantee that it will not be a Gateway. I cannot imagine why anyone who has dealt with you would buy your products on your assurances of quality - you are obviously lying to your customers, and then do nothing to set it right.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More MPC/Gateway Reviews and Complaints More MPC/Gateway reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More MPC/Gateway reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team